Working with you

---

We have lots of ways of communicating with you through our regular newsletter, face to face meetings, annual personal development meetings and occasional surveys for your feedback on our services letting us know how we can improve.

Plus, we will work with you on a day-to-day basis through the services you choose.

Opportunities are provided by the governing body for participants to contribute to the governance of the organisation and have their input into the development of organisational policy and procedures relevant to the provision of supports and the protection of participant rights.

If you would like to be apart of our decision making and contribute to our team let us know!

As a community focused organisation, we will always endeavour to meet service standards and maintain excellent service management by working closely with our clients to strengthen our systems and to ensure positive outcomes from any problems that may arise.

We believe excellent staff and training, continuous improvement of services from your feedback, goof working processes and excellent communication between the team and clients are all key to our service management.

By being responsive to your feedback and as well as the opinions of other people with disabilities, families and carers this can help us to continuously improve our programs and maintain he high-quality service that we offer.

At Starlet Care Services we have a board comprised of people who possess the skills and experience to fulfill the company’s responsibilities and who monitor the effectiveness of the organisation’s governance, Policies and Procedures then makes changes as needed.